Hi This is my first time to use off-peak 40% discount. I have NS Flex Dal Voordeel.
As I know, 9am-4pm is off-peak hour.
I took train twice today, and I did check-in within 9am-4pm on Friday as below.
But the travel history says that it is regular time, and they didn’t give me any 40% discount.
Is this right? In this case, isn’t the time off-peak hours?
Do you think there was errors?
![](https://uploads-eu-west-1.insided.com/ns-nl/attachment/48be8299-ce01-49ef-88c6-22af2e78850a.png)
![](https://uploads-eu-west-1.insided.com/ns-nl/attachment/7bac9b5e-b224-495a-9353-9f7a07333e4a.png)