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Antwoord

subscription Cancellation

  • January 27, 2023
  • 2 reacties
  • 59 Bekeken

Hi,

Last year a made a subscription (Dal Voordeel on balance), which is yearly and will end in the beginning of March. However, I'm moving abroad at the end of February. Do I have to cancel my subscription or it will end automatically? Also, if I cancel it now I will not be able to use it the next month? Do I have to cancel it next month? 

Thanks in advance!

Beste antwoord door Erryt NS

You can cancel it at the beginning of March and also use it till that day. You need to confirm the ending at a ticket machine before that date.

2 reacties

MoDe
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  • Super user
  • January 27, 2023

You have to cancel your subscription. You can contact the customerservice to do this. Cancel the subscription before you leave the country.


Erryt NS
Moderator
  • Moderator
  • Antwoord
  • January 27, 2023

You can cancel it at the beginning of March and also use it till that day. You need to confirm the ending at a ticket machine before that date.