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I have a personal Ns card , with base subscription. I want to change my subscription but I still have some money on my card from the last top-up. what should I do regarding that amount?

You can have a refund in a station with an NS office desk. This is up to €30,--. In normal circumstances there is an automatic refund after moving to a Flex account. It is the easiest way and it will be done when you move to the free NS Basis as well.

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