Subscription change and refund

  • 29 November 2021
  • 1 reactie
  • 95 Bekeken

I have a personal Ns card , with base subscription. I want to change my subscription but I still have some money on my card from the last top-up. what should I do regarding that amount?


Beste antwoord door Thom 29 November 2021, 12:23

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Reputatie 7
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You can have a refund in a station with an NS office desk. This is up to €30,--. In normal circumstances there is an automatic refund after moving to a Flex account. It is the easiest way and it will be done when you move to the free NS Basis as well.