Hello Dear Sir/Madam
I am Thaqif, on 19/9 I forgot to check in and there is fine on that trip,
Another thing I am participating with the weekend and supposed not account on me at weekend but yesterday I went to zoetermeer Oost and there is money added to the account.
Hi T.A.Mohammed. Welcome to the NS Community!
What a shame you forgot to check in and were fined.
I'm sorry to say I don't quite understand the second part of your message, but it looks like you were charged for a trip during the weekend when you use our Weekend Vrij subscription.
In both cases I want to refer you to our Customer Service. They can take a look at your account and what is going wrong for you.
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