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Hello all,


I just signed up for “NS Flex Dal Voordeel” last month (40% discount for off-peak hours).

Today, I was checking the invoice, and saw that one of the journeys counted as rush hour trip.

Could you please help me to understand how it works?

 

I took the metro from Amsterdam Weesperplein Station, then checked out in the platfrom from GVB machine. Then, checked in for NS from the platform again. Then, I went to the Utrecht Overvecht via Utrecht Centraal.

The rush hour starts at 18:30, and my check in for NS was at 18:04.

As much as I understand, I should be charged off-peak rate as long as I check in during off-peak hours (up to 5 minute early check in is also allowed when the rush hour is about to finish)

 

Thank you in advance.

 

 

The rush hour starts at 18:30

No, it ends then. Rush hours are from 6.30 to 9.00 am and from 4.00 to 6.30 pm.

Oh! What a mistake. Thanks so much.

In fact at each timeslot there is a small advantage for the traveller: 5 mins. This means you can still use the discount UNTILL you checkIN-at the very latest, till 6.34 and 16.04, and again FROM 8.55 and 18.25

That a few mins after 18.00 should be rush=peak hour seems evident to me.

NOTE: there is a snag for people who think they are smarter as NS: it is NOT possible to combine discount after a shorter rush-hour trip: if you check OUT and IN whithin 35 kmins afte last checkOUT it still counts as 1 continuous trip, with a break.

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