My name is jeongeun park

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First of all, my payment method was faulty, so I couldn't pay for both October and November. And yesterday, I couldn't pay normally through NS's message, and I completed the payment by adding a fine through an agent called incasa because I couldn't pay with NS's message. But today, I received the same message asking me to pay for November. (I already paid through NS's email.) So what I want to check is can I ignore this message. The reason I check this is because I wanted to avoid paying the fine over time, so I checked it by email, reply to this chat, and even by phone. Please check if I can wait without feeling anxious for three days while the payment is in progress. Thank you