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Antwoord

Refund order

  • May 1, 2024
  • 1 reactie
  • 101 Bekeken

request for refund order.
I would like to refund a single ticket, and buy three-day travel ticket instead.

Beste antwoord door Lorena NS

Hi Jia Li and welcome to the NS Community! 

It is not possible to get a refund for an e-ticket. If you bought a ticket at the machine and didn't use it, you can contact our customer service for this. 

1 reactie

Lorena NS
Moderator
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  • Moderator
  • Antwoord
  • May 1, 2024

Hi Jia Li and welcome to the NS Community! 

It is not possible to get a refund for an e-ticket. If you bought a ticket at the machine and didn't use it, you can contact our customer service for this.