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Hello,

I have booked a ticket from Goverwelle to Utrecht central. But later I have booked a group ticket from Goverwelle to Venlo. 
 

Could you please help me to cancel the ticket from Goverwelle to Utrecht Central and refund the amount ?

NS is unable to invalidate etickets thus they don't refund them, as specified in the terms and conditions.

I booked an electronic ticket to go from Schachen to Alkmaar on November 13th, but because the morning appointments were cancelled, I couldn't go.

 

I booked an electronic ticket to go from Schachen to Alkmaar on November 13th, but because the morning appointments were cancelled, I couldn't go.

 

See https://www.ns.nl/klantenservice/geld-terug/geld-terug-reguliere-reizen.html

 

Assuming this is about the Amsterdam train controller strike.

See https://www.ns.nl/klantenservice/geld-terug/geld-terug-reguliere-reizen.html

 

Assuming this is about the Amsterdam train controller strike.

But Jano74 could still travel after 09:00 hours so i don't think het gets a refund.

See https://www.ns.nl/klantenservice/geld-terug/geld-terug-reguliere-reizen.html

Assuming this is about the Amsterdam train controller strike.

But Jano74 could still travel after 09:00 hours so i don't think het gets a refund.

If his delay was expected to be at least one hour, then he can get a full refund. Whether or not he could travel later is not relevant in such a case.

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