I forget to check out

  • 19 February 2023
  • 3 reacties
  • 84 Bekeken

hello, My name is Berk Ozlu. On Friday, I travelled from Den Haag to Brugge, however instead of using my ticket I checked in with my ov chip card. Is it possible for me to get a refund for that? 

Best regrads,

Berk Ozlu

Moderator edit: Removal of personal details.


Beste antwoord door Daniël NS 19 February 2023, 15:56

Bekijk origineel

3 reacties

Reputatie 6

Hey Berk Ozlu. Welcome to the NS Community.

We sadly can't help you here as we can't check your data here. I'd advise you to contact our customer service here.

Hi I don't forget to check out machine problem I always scan on 13 March when I go Gilze-Rijen to Breda I scan when come back also I scan now I see it's not check out not my fault machine fault help me ,

Badge +3

There seem to be a lot of transactions missing for March 13, contact NS Customer Service (phone, chat, social media).