Hello, now I pay monthly transactions via my banking account. And there is 70eur remaining on my OV-chipcard balance without compensating. So can I get this money back (refund)?
Beste antwoord door Tochjo
Bekijk origineelHello, now I pay monthly transactions via my banking account. And there is 70eur remaining on my OV-chipcard balance without compensating. So can I get this money back (refund)?
Beste antwoord door Tochjo
Bekijk origineelHi S.I.ichaba and welcome to the NS Community!
Do you mean a refund for the contract costs? In that case, you can contact our costumer service to ask about that.
Hello
please I want refund back to my account
I already cancel my monthly plans
please can you help me
Hi JavierMarcos!
It is possible to get the request a refund online for the balance of your OV-card. But the only way to do that, is to block the OV-card. If it is possible for you, my is advice is to go to a service desk on the station.
I think JavierMarcos is not in the Netherlands anymore.
Hi JavierMarcos!
It is possible to get the request a refund online for the balance of your OV-card. But the only way to do that, is to block the OV-card. If it is possible for you, my is advice is to go to a service desk on the station.
What if I am already not there, can I request the money online?
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