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ask refund of ticket

  • 6 June 2024
  • 1 reactie
  • 34 Bekeken

hi,

i buy tickets from ns international.

however due to th delayed train, i could not get on the bus from Leer(Ostfriesl) to Gronigen at 11.30 today. i do not use the ticket. please help refund

1 reactie

rvdborgt
Reputatie 7
Badge +1

If the expected delay at your destination was an hour or more, then you can return to your origin station free of charge and request a complete refund here:

https://www.nsinternational.com/en/mynsi/#/delay-compensation/step-1

Select "Other international trains” and then "I did not use my ticket”.

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