beantwoord

I WANT TO MY MONEY BACK PLEASE. My money to be debited from my account, whilst the credit was not added to my card.

  • 3 January 2022
  • 1 reactie
  • 60 Bekeken

Dear recipient, Below are the details of the cardholder question: What did you want to charge with your top-up transaction?

You wanted to charge

Balance

The balance you bought in euros

20

At which location did you use the public transport charging point?

Public Transport Charging Point

Hoofddorp Station

Street

Mercury Square 30

Postal Code

2132HA

Venue

Hoofddorp

What are the details of your transaction?

Transaction amount

20

Transaction date

27-12-2021

Transaction time (hours:minutes)

08:30

your question

My money to be debited from my account, whilst the credit was not added to my card. OV-chipkaart Customer Services recommend that I request a refund from the company that received my money.

Your data

Salutation

mrs.

Name

YEJIYOUN

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Beste antwoord door Thom 3 January 2022, 23:35

Bekijk origineel

1 reactie

Reputatie 7
Badge +4

For this question you do need to contact Customer Service. We do not have access to your data. Normally you will automatically have your money back within three working days when a payment wents wrong. 

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