Dear recipient, Below are the details of the cardholder question: What did you want to charge with your top-up transaction?
| You wanted to charge | Balance |
| The balance you bought in euros | 20 |
At which location did you use the public transport charging point?
| Public Transport Charging Point | Hoofddorp Station |
| Street | Mercury Square 30 |
| Postal Code | 2132HA |
| Venue | Hoofddorp |
What are the details of your transaction?
| Transaction amount | 20 |
| Transaction date | 27-12-2021 |
| Transaction time (hours:minutes) | 08:30 |
| your question | My money to be debited from my account, whilst the credit was not added to my card. OV-chipkaart Customer Services recommend that I request a refund from the company that received my money. |
Your data
| Salutation | mrs. |
| Name | YEJIYOUN |