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Refund

  • 4 April 2022
  • 1 reactie
  • 118 Bekeken

Hi I bought a return ticket from Groningen to Nijmegen yesterday.  I managed to cover a dingle route and had trains cancelled for the after up until Monday 4the April,  2022. This made me stranded and had my return ticket expire.  This morning I had to purchase a single route ticket to travel.  Since the fault for the cancelled trains was not as a result of me as customer,  I am therefore kindly asking for a part refund on the part of the unused return route.  The ticket costed me 55.88 euros 

1 reactie

Erryt NS
Rank

Hello Martin Mwale, welcome at our community,

 

I am sorry that this has happened. I would like to ask you to contact our customer service. There my colleagues can find out what they can do for you. Will you let us know if it worked out?

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