Skip to main content
Naar NS.nl
Antwoord

refund for delay

  • January 25, 2022
  • 2 reacties
  • 81 Bekeken
Y

Hello, today (25.01.2022) i coudnt reach driebeegen zeist trein station before 16:00 PM because of 50 number bus delay. So ı coudnt use my %40 discount. I want that discount price back.

Best regards

 

Beste antwoord door Edwin

Uhm….that’s not how this works. If you're checked in during rush hour times, you pay full price and NS can't be held responsible for a delayed bus, operated by another company.

    2 reacties

    Edwin
    Forum|alt.badge.img
    • Edwin
    • Machinist NS
    • Antwoord
    • January 25, 2022

    Uhm….that’s not how this works. If you're checked in during rush hour times, you pay full price and NS can't be held responsible for a delayed bus, operated by another company.

    Machinist standplaats Utrecht. Wil je solliciteren voor de functie van Machinist en heb je vragen over het werk? Stuur me een PB en ik probeer je te helpen.
    T
    Rizana NS
    • Rizana NS
    • Oud Moderator
    • January 25, 2022

    Hi Y.oruc and welcome to our Community.

    I am sorry for you, but Edwin is right. Maybe you can submit your complaint to the bus company and hopefully they can help you there.

    VoorwaardenAccessibility statement