een stakingsweek in februari

  • 3 March 2023
  • 2 reacties
  • 78 Bekeken

one week of strikes along the entire railway. And they still charge me for the entire subscription ... when will I get a refund for a week's strike in February?!


Beste antwoord door Daniel 3 March 2023, 20:51

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2 reacties

Reputatie 7
Badge +4

There is no refund. It is unlikely that there will be, it is about a lot of companies.  It is not the entire railway, the main train transporter does not strike. 

Reputatie 7
Badge +1

It looks like TS travels with a regional operator only. Those actually do offer a compensation during strikes based on the Algemene voorwaarden Stads- en Streekvervoer.

For strikes with a duration of multiple days you'll be eligible for a refund of 1/365th of the yearly subscription costs for each day of the strikes. You'll have to contact the regional operator for that however and not NS.