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een stakingsweek in februari

  • March 3, 2023
  • 2 reacties
  • 84 Bekeken

one week of strikes along the entire railway. And they still charge me for the entire subscription ... when will I get a refund for a week's strike in February?!

Beste antwoord door Daniel

It looks like TS travels with a regional operator only. Those actually do offer a compensation during strikes based on the Algemene voorwaarden Stads- en Streekvervoer.

For strikes with a duration of multiple days you'll be eligible for a refund of 1/365th of the yearly subscription costs for each day of the strikes. You'll have to contact the regional operator for that however and not NS.

2 reacties

Thom
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  • Super user
  • 25337 reacties
  • March 3, 2023

There is no refund. It is unlikely that there will be, it is about a lot of companies.  It is not the entire railway, the main train transporter does not strike. 


Daniel
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  • Koploper****
  • 2083 reacties
  • Antwoord
  • March 3, 2023

It looks like TS travels with a regional operator only. Those actually do offer a compensation during strikes based on the Algemene voorwaarden Stads- en Streekvervoer.

For strikes with a duration of multiple days you'll be eligible for a refund of 1/365th of the yearly subscription costs for each day of the strikes. You'll have to contact the regional operator for that however and not NS.