i cant change my bank account. why?
So what happens if you try?
Welcome to the NS Community!
Somehow, in one of my accounts I can’t seem to change the IBAN either.
Got mails from NS (“something is wrong with your authorisation for auto debit”) so I called my bank and they directed me to NS.
I called NS Customer Service. They told me to wait a month for the next payment to go through (it didn’t) and then call them again.
After that, they assured me the IBAN was changed to some other I gave them, and now I could change it back to Revolut (a totally valid NL IBAN) without issues.
My account now shows the ASNB IBAN I gave them (which is a backup) but changing it… no go!
Another Mijn NS account has the same (Revolut) IBAN and works perfectly fine. Changing it works fine (if I wanted to to that).
Gremlins… Keep contacting NS until they sort it out.
Related topic (in Dutch)
Reageer
Meld je aan
Heb je al een account? Inloggen
Met een account kun je zelf topics plaatsen en reageren op berichten.
Login met Mijn NS Inloggen met FacebookWelkom
Nog geen account? Maak een account aan
Met een account kun je zelf topics plaatsen en reageren op berichten.
Login met Mijn NS Inloggen met FacebookEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.