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I do not see the invoice for my travel history 420011259206 and says there is no invoice here

  • August 2, 2023
  • 3 reacties
  • 51 Bekeken
A
  • AZB
  • Op het juiste spoor

I have received an email to pay invoice  420011259206 for my travel cost, but when I go to my NS to see the invoice, there is no invoice availible and I do not know how to pay the travel cost to avoide any charges?

Beste antwoord door MoDe

You can only see the invoice in MijnNS by log inn on the website.

    3 reacties

    MoDe
    Forum|alt.badge.img+3
    • MoDe
    • Super user
    • Antwoord
    • August 2, 2023

    You can only see the invoice in MijnNS by log inn on the website.

    Tot een aantal jaar geleden frequente reiziger. Reizen met de trein is minder leuk geworden
    A
    • AZB
    • Auteur
    • Op het juiste spoor
    • August 2, 2023

    I am already logged in but under payment overview it says there is no invoice!

    mrfreeze
    Forum|alt.badge.img+3
    • mrfreeze
    • Super user
    • August 2, 2023

    In that case, contact Customer Service by phone (030-7515155), chat, Facebook or Twitter/X. There may be something wrong with your account, they should be able to solve this.

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