Good day
i would like to have a invoice of my payments from July - August
i have to pay 117 euro and don't know how that is possible
Beste antwoord door Tochjo
Bekijk origineel
+3
You can find a detailed specification of the costs in Mijn NS (the website, not the app; go to Betaaloverzicht/My payments). That will show you exactly why you have been charged this amount.
You could also contact customer service directly; they'll be able to tell you what you are being charged for, and correct the invoice if you are being charged too much. This can be done by phone; they are available 24/7 at 030-751 51 55. You may also contact them by chat (click the link Chat with NS on this page) or by sending a message on Twitter or Facebook.
Reageer
Meld je aan
Heb je al een account? Inloggen
Met een account kun je zelf topics plaatsen en reageren op berichten.
Login met Mijn NS Inloggen met Facebookof
Welkom
Nog geen account? Maak een account aan
Met een account kun je zelf topics plaatsen en reageren op berichten.
Login met Mijn NS Inloggen met Facebookof
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.