• 9 August 2022
  • 1 reactie
  • 76 Bekeken

Good day 

i would like to have a invoice of my payments from July - August

i have to pay 117 euro and don't know how that is possible 


Beste antwoord door Tochjo 9 August 2022, 08:11

Bekijk origineel

1 reactie

Badge +3

You can find a detailed specification of the costs in Mijn NS (the website, not the app; go to Betaaloverzicht/My payments). That will show you exactly why you have been charged this amount.

You could also contact customer service directly; they'll be able to tell you what you are being charged for, and correct the invoice if you are being charged too much. This can be done by phone; they are available 24/7 at 030-751 51 55. You may also contact them by chat (click the link Chat with NS on this page) or by sending a message on Twitter or Facebook.