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Paying monthly invoice

  • 24 April 2023
  • 1 reactie
  • 103 Bekeken
M

Hello, can you please help me set up the payment on MijnNS? I got your e-mail on the 17th of April with the number of invoice and the amount I need to pay but since then I can’t find that invoice on MijnNs. I also tried to change my bank account and it doesn’t allow me to do that. I have now a new bank account and also I would like to pay the amount from the last month so I can drive your trains without any worries. Please let me know how to pay my invoices and change my bank account.

Thank you in advance.

Kind regards

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Beste antwoord door Aurora NS 24 April 2023, 18:53

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1 reactie

Aurora NS
Rank

Welcome to the NS Community, mbora995.

I’m sorry to read you can’t find your invoice in your Mijn NS-account. If the tab is completely empty your account might not be connected to your subscription correctly. Same thing for changing your bank account.
For both issues you can contact Customer Service.

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