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payment invoce

  • January 29, 2024
  • 1 reactie
  • 52 Bekeken

hello. I have a problem with my mijn ns. I can’t see my invoice, I received an email that I have a invoice but when I click on payment overview tab, it shows me: there is no invoice,

can you help me?

 

Beste antwoord door Tochjo

Your season ticket may not be linked to your account correctly. You should contact customer service directly to have them look at this; they can fix this if this is indeed the case, and look into this problem further if it isn’t.

This can be done by phone; they are available 24/7 at 030-751 51 55. You may also contact them by chat (click the link Chat with NS on this page) or by sending a message on X (formerly Twitter) or Facebook.

1 reactie

Tochjo
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  • 13193 reacties
  • Antwoord
  • January 30, 2024

Your season ticket may not be linked to your account correctly. You should contact customer service directly to have them look at this; they can fix this if this is indeed the case, and look into this problem further if it isn’t.

This can be done by phone; they are available 24/7 at 030-751 51 55. You may also contact them by chat (click the link Chat with NS on this page) or by sending a message on X (formerly Twitter) or Facebook.