Hello,
I'm writing to you with a problem I had today with a rented bike. During the travel the tire got flat and I had to go to the nearest rental place to leave it and take a new one. Is there a possibility to get a refund of taking a new bike at the same day or a refund of having to leave a bike at the different rental place?
Thank you for the answer.
Zuzanna
Beste antwoord door Daniël NS
Bekijk origineel
Hey! Welcome to the NS Community Z.Kosiarska.
First of all, you've made two posts which is not needed, so I've removed one.
Second, we can't help you with this as we can't look into your personal data here. You can contact our customer service to see what can be done for you.
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