Hi NS,
I went to Utrecht last Saturday (February 17) and I received a charge of 20 euros for returning to Amstel. I checked in with my Revolut account (debit card) and I remembered quite clearly that I both checked in and out. How can I get a refund of this issue? Thank you for your time.
Regards,
Carina
Contact the NS customer service.
Hello Carinahwc, welcome at our communtiy,
The best thing to do is to reach our customer service. My colleagues can help you with this issue.
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