The machine did not register my checkin and only clocked my checkout. The refund was approved more than a month ago. I still did not receive the payment. The NS webpage says two weeks, then it became customer services says it should be within three weeks, and then within a month. Why is processing refund so slow? The NS customer chat is of no help, and keeps changing agents throughout one chat.
Beste antwoord door Stijn NSBekijk origineel