Hello, I am posting here because I accidentally made a payment for an e-ticket twice. First was through ideal, but the payment took a while to process and I was going to miss my train so I made another purchase with my credit card. This worked, then the ideal order ******* also got processed later. Meaning that I paid twice but only used one ticket. Would it be possible to please get a refund for the ticket I did not use?
Kind regards,
Beste antwoord door Erryt NS
Hello Sebastian Hirjoaba, welcome at our community,
Please reach our customer service with this request. We can not look in to the ticket or details here.
Hello Sebastian Hirjoaba, welcome at our community,
Please reach our customer service with this request. We can not look in to the ticket or details here.
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