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Subscription

  • November 29, 2023
  • 3 reacties
  • 57 Bekeken

  • Op het juiste spoor

I just received my invoice for November.

But when i checked my Mijn NS, my subscription is at €37.00 when I applied for €2.20 monthly, and the total expence if my travel cost is at €10 already when I don't travel yet.

This is happening so often.Why is it like this?

Beste antwoord door Lorena NS

Hi Jhee and welcome to the NS Community!

You mean the costs on the cost counter in your account, right? Unfortunately, this option is not working well most of the time. For the exact costs, you can check your monthly invoice.

3 reacties

Lorena NS
Moderator
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  • Moderator
  • Antwoord
  • November 29, 2023

Hi Jhee and welcome to the NS Community!

You mean the costs on the cost counter in your account, right? Unfortunately, this option is not working well most of the time. For the exact costs, you can check your monthly invoice.


  • Auteur
  • Op het juiste spoor
  • November 29, 2023

What about my subscription?

why is it €37 already?


Lorena NS
Moderator
Forum|alt.badge.img+2
  • Moderator
  • November 29, 2023

I can't check your personal information. You can contact our customer service so they can check this for you.