when I want to download my travel history I always have error saying ‘we were unable to download your transactions, please try again’ I tried so many times in a month but never work.
![](https://uploads-eu-west-1.insided.com/ns-nl/attachment/eb7a1905-f035-4747-b902-52ec7ec88f1b.png)
when I want to download my travel history I always have error saying ‘we were unable to download your transactions, please try again’ I tried so many times in a month but never work.
You should contact customer service directly to have an NS employee look at this. It could be that there is something wrong with your account that they can fix.
Contacting customer service directly can be done by phone; they are available 24/7 at 030-751 51 55. You may also contact them by chat (click the link Chat with NS on this page) or by sending a message on X (formerly Twitter) or Facebook.
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