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On Saturday 09/28/2024 I was travelling by train from Eindhoven to Maastricht, and the line was diverted by you to Heerlen, so I changed to the train heading to Maastricht, so why did you charge Heerlen fare?

Arrival in Heerlen 13:44 and departure in Maastricht 14:12  Additional calculated amount €2:41 ??

Good afternoon M. Abu Hashem. We can't help you with this here! I'd recommend contacting our customer service for this. 


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