Goedendag! I have a suscription of NS Flex between Utrecht Centraal and Amsterdam Centraal because I work in Amsterdam but I live in Utrecht. From the 1st of June and on I won’t work any more there so I want to temporary cancel my suscription, I have been trying on the website but it doesn’t allow me to do it. How can I procide? And I have a question, when I asked for the OV kaart (end of january) I paid 214 euros (the cost of my suscription) and then I have been paying every month. Was for a month that I didnt use it.. How can I ask for a refound? or if I cancel the suscription before the 1st of June, I dont have to pay those 214?
Thank you very much!
![](https://uploads-eu-west-1.insided.com/ns-nl/attachment/e9dbc761-c6c6-415f-b49b-61289e9353c7.jpg)
![](https://uploads-eu-west-1.insided.com/ns-nl/attachment/30a62121-d77e-47b7-b648-1759ec883e3d.jpg)
Beste antwoord door Tochjo
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