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Naar NS.nl

I got GVB extra flex on my OV card, I pressed travel on the train using gvb. But now I also loaded NS flex onto my card, it has been activated but the train fare is still being loaded onto my GVB payment slip,  not NS. How do I combine both, so I get my offer for all journeys.

Welcome to our NS Community, amiw. With NS you can turn off the bus, tram and metro part. For this you need to contact customer service. 

To turn off the train part with GVB, you need to be with them.

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