beantwoord

How long does it take for a subscription change to take effect?

  • 17 January 2024
  • 3 reacties
  • 151 Bekeken

My current package is a 5-euro package per month. I want to change it to a 350-euro package. I want to know whether it will take effect immediately after the change or do I need to wait until the first of the next month?

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Beste antwoord door rvdborgt 17 January 2024, 19:37

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Reputatie 7
Badge +1

It takes effect immediately.

I have paid the subscription of 34 euros for the weekend free pass, how long will this take to activate? 

Reputatie 7
Badge +4

With a new Flex subscription  you only have to activate when you put it on an existing card without Flex. . This is only once on a ticket machine. With Flex on a new card or on a card with an existing Flexsubscription there is no need to activate. It is effective immediately after het confirming email, this is within an hour and mostly a lot faster.

When you really do have to activate it has to be done on the ticket machine.

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