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charged extra20 euro by mistake.

  • 10 November 2022
  • 1 reactie
  • 71 Bekeken
A

Dear Lady/Sir,

 

Please check once again my trevels in invoice #

450008097631, as for my opinion you charged me 20 euro by mistake.

 

I traveled with my daughter that day and she is not charged these extra 20 euro.

 

Please check once again.

 

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Beste antwoord door Daniël NS 10 November 2022, 21:39

Bekijk origineel

1 reactie

Daniël NS
Rank
Reputatie 6

Hey Alona Bogdaniuk! Welcome to the NS Community.

We sadly can't help you with this. From what I can tell this looks to be a missed check in or out. You can correct this in your Mijn NS account yourself. If you can't figure it out, you can also contact our customer service for further help with this! 

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