Trying to order a new chip card with a season subscription, but the website keeps warning like this: This OV chip card can no longer be used for NS Flex. Choose a free new OV chip card. (E100)
Don’t really understand what’s going on since I do choose for a new card.
+2Hi liberzjt and welcome to the NS Community!
We had a malfunction this morning, but it should be possible to order a new contract now. When you choose for the new OV-chipcard, do you already uploaded a photo before you went to the next page?
+2Hi EgonG and welkom to the NS Community!
Unfortunately there is an issue in our system which makes it impossible to order a contract when you just make a new My NS-account. Most of the time this is because your details are missing in our system. Please contact our costumer service for this so they can fix this for you.
Heb je al een account? Inloggen
Nog geen account? Maak een account aan
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
