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How to claim the correction fare

  • July 25, 2022
  • 2 reacties
  • 143 Bekeken

  • Op het juiste spoor

Hi All, Could you please someone explain, how can i claim Correction fare. I’m not seeing any option in NS portal but it says i can claim this within 6 months of the period.

I was not aware about the check in with OV chipkaart even if i have valid NS international ticket (For opting ns route weekend free offer). 

Beste antwoord door Thom

Contact Customer Service. In a lot of cases you will have a refund. In Mijn NS there is also a possibility.

Correction fares may have a different causes.  You can easily request a refund in the case when forgetting to check out: click on the journey in your travel history in My NS.. You will find a link to a form already completed in the journey details. 

2 reacties

Thom
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  • Super user
  • Antwoord
  • July 25, 2022

Contact Customer Service. In a lot of cases you will have a refund. In Mijn NS there is also a possibility.

Correction fares may have a different causes.  You can easily request a refund in the case when forgetting to check out: click on the journey in your travel history in My NS.. You will find a link to a form already completed in the journey details. 


  • Auteur
  • Op het juiste spoor
  • July 29, 2022

Thanks Thom. I’ll try with customer care.