Hello,
if I use the URL
https://www.ns.nl/mijnns#/dashboard
I see that a have at the moment the “NS Flex Dal Voordeel”
but if I use
https://www.ns.nl/nsflex/webshop#/abonnementen/lijst
for the same(=identical) chipkaart
I get the message
“Je hebt geen abonnement op deze kaart”
Waht is the resaon about this confusion? I use the same account, the same e-mail-adress and the same chipkaart number.
May anyone comment on this?
Good afternoon Andreas Huwe. Welcome to the NS Community.
I can't seem to replicate this issue as you've described it. Can you per chance make screenshots of this so we can look into it further?
It takes a few seconds but eventually the page does work
After a refresh (F5)
If you want to switch subscriptions, the site should work without logging in. Choose what you want and log in when asked.
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