lost phone found by someone else

  • 18 April 2024
  • 2 reacties
  • 58 Bekeken

I lost an iPhone on the train and someone contacted me saying they found it and gave it to Leiden Lost and Found. I started a query for my lost item on NS and put it in the detail that its in Leiden. But i just received an email saying that it has been 3 days and theres little chance it will be found. Is this normal? Maybe it takes time to match that item to my query

2 reacties

Good afternoon sametkurban. Welcome to the NS Community.

I suspect your query was misinterpreted. Please reply to the e-mail you've recieved with a detailed explanation and they'll get back to you as soon as possible.

Badge +3

You can pick up your phone in Leiden within 5 days. Bring your lost+found form and an id.