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I traveled via train but was not allowed to claim the traveler discount upon leaving the P+R facility. The help service told me I could apply for a refund for the extra cost incurred. How can I do that?

I assume that you used a Q-Park parking facility. You can request a refund via this form.

@giovanni93 What payment method did you use for your train travel? 

These are the conditions for receiving the discount: 

  • You make the train journey with your OV-chipkaart, your NS-Business Card or an e-ticket. Do you check in and out with your bank card? Then you will not receive a discount. 

https://www.q-park.nl/en-gb/pr/

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