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Wrong information on the screens might make passengers confused.

  • July 24, 2022
  • 14 reacties
  • 258 Bekeken

Haorui Luo

I witnessed this wrong information on the screen at Arnhem Centraal at 07:58 on 24 Jul 2022.

A train to Winterswijk will depart, but some information ("via") refers to the train to Düsseldorf Hbf.

The wrong information might make the passengers confused.

 

14 reacties

Haorui Luo
  • Auteur
  • Intercity
  • July 24, 2022

 


Haorui Luo
  • Auteur
  • Intercity
  • July 24, 2022

(The original photo is too large, thus I uploaded a screenshot of it.)


  • Koploper****
  • July 24, 2022

That's weird


Tochjo
Forum|alt.badge.img+4
  • July 24, 2022

Weird, but not the only one: see here or here. I’m sure they'll fix it soon.


Julian
  • July 24, 2022

Thank you for reporting this issue. We've had multiple reports about this and we're already investigating it, but I don't know yet when it'll be fixed. Hopefully it'll be soon!


Julian
  • July 24, 2022

Update: the issue has been found and it should be solved now.


MoDe
Forum|alt.badge.img+3
  • Super user
  • July 24, 2022

Today, Utrecht centraal


Julian
  • July 24, 2022

@MoDe Do you mean to say with your post that you still see the issue, even though the picture seems to be from this morning?

If the issue is still there after I posted the update, I'd like to know the location and time, so I can relay it to the team working on it.


MoDe
Forum|alt.badge.img+3
  • Super user
  • July 24, 2022

@MoDe Do you mean to say with your post that you still see the issue, even though the picture seems to be from this morning?

If the issue is still there after I posted the update, I'd like to know the location and time, so I can relay it to the team working on it.

Vanmorgen Al doorgegeven via Twitter. Machinist van bewuste trein stond zelf met verbazing te kijken. Blijkbaar is goede reisroute vlak voor vertrek in de trein aangegeven want ineens stapten er mensen vlak voor het sluiten van de deuren uit.


Julian
  • July 24, 2022

So the picture wasn't taken after I posted the update that the issue was resolved. That is good to hear, I feared for a moment that it might not have been solved after all when you posted it.


MoDe
Forum|alt.badge.img+3
  • Super user
  • July 24, 2022

So the picture wasn't taken after I posted the update that the issue was resolved. That is good to hear, I feared for a moment that it might not have been solved after all when you posted it.

Picture from 9.55 uur this morning.


Forum|alt.badge.img+1
  • Koploper**
  • July 24, 2022

Rond 12.00 was er een algemene mededeling op de vertrek-screens-en ik meen zelfs een omroep-dat veel reisinfo op die screens niet zou kloppen-de allerzoveelste technische storing. Of het weer hierin een rol speelt-wie het weet mag het zeggen-of niet. Schijnt alweer verholpen


Julian
  • July 24, 2022

Eh, ja, dat het verholpen is zeg ik hierboven al 😄

Het weer speelde geen rol, maar een foutje in een update wel. De update is teruggedraaid op de betreffende borden. De omroep was inderdaad vanwege dit probleem.


Henk_NL
  • July 24, 2022

Grappig, dit zijn nou net de zaken die een unit test wel moet kunnen afdekken.