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9th August forgot check out

  • August 18, 2022
  • 1 reactie
  • 41 Bekeken

I forgot to check out on 9th August 2022 at 17:39 pm, kindly refund back please.

1 reactie

Stijn NS
  • Oud Moderator
  • August 19, 2022

Good morning Shreya and welcome to the NS Community!

I'm sorry to read you missed a check out. You can request a compensation for this via your Mijn NS account or www.uitcheckgemist.nl, provided you are travelling with balance on your OV-chipcard.

If you are currently using an NS Flex product, you can contact our Customer Service. They can ben reached by phone (030-7515155), Social Media (Facebook or Twitter) or Chat (button ‘Chat with NS’)