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Naar NS.nl

I traveled on 29th November, from Leeuwarden to Groningen by Arriva. But I think I mistaken check-in NS at Leeuwarden. So can I ask for the refund for the €20?

You can, but not here. This community is meant as a place where travellers can be helped by other travellers. We are not NS employees, do not have access to customer data and cannot help you with this situation.

You should contact customer service directly to speak to an NS employee. This can be done by phone; they are available 24/7 at 030-751 51 55. You may also contact them by chat (click the link Chat with NS on this page) or by sending a message on X (formerly Twitter) or Facebook.

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