How can I stop the automatic reloading of 50€ to my ovchip card? And how can I see how many times my card was automatically reloaded?
Moreover, why when I travel, the money from the particular trip is not directly taken from my ov-chip card but in the end of the month I get an invoice that the fee of the travelings will be taken automatically later at some date? (I do not have any ns extra packages for cheaper traveling.)
Beste antwoord door mrfreeze
Bekijk origineel
+3
Hi P K,
You can stop the automatic reloading at https://www.ov-chipkaart.nl/en/automatic-reload
But you probably have an NS Flex Basis-subscription. This means the balance on your card isn't used, but all costs are automatically deducted from your bank account once a month. Usually the automatic reloading is automatically stopped when you order a Flex-subscription, so it might already be stopped. If this is the case, the balance on your card should have been returned to you on your first invoice.
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