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Dear Sir,

Dear Madam,

 

I have applied OV-card for my daughter at the beginning of last week. However we did not get the card yet. This is the invoice number:**************

 

When will we get the card to our address?

 

Thanks & Best Regards,

Burak

Every year in September, there are problems with the OV-card distribution. It might take two weeks to receive your card. Contact Customer Service if your daughter has ordered a subscription. You will get  free/discount tickets for your journeys, to prevent travelling full-fare despite having ordered a subscription.


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