check in and out missed

  • 8 August 2023
  • 1 reactie
  • 43 Bekeken

  • Op het juiste spoor
  • 0 reacties

Good morning,

I saw that on the 7/08 was charged 40 Euro ( 2x20) to not have check in or checked out. That is not true. Have been some construction in blaak maybe some disturbance in your system.you can check my history, you can see I do this most of the week for a while now. 

I can't claim the amounts I have done it earlier this year( by then my mistake) 

Attached a picture that shows I did check in this morning. And I always make sure I see when I check in and out. Please help. 

Thank you


1 reactie

Hi Jorge and welcome at the NS Community.

We cannot solve your problem here, but you can contact our Customer Service. They are happy to help with your question.

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