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Hello, I got a question. In 4th June , I checked in through the wrong pile. Then I got a 20 euro payment to check out. How can I refund this?

 

Because I have a NS Flex Weekend Free.

 

It should be 0 euro. Could you please help with this?

Welcome to our NS Community, Yapin Wang. You can best contact customer service to have your trip corrected. 


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