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Goodnight. Even after passing through the turnstile, my check out yesterday at Rotterdam Blaak station was not recognized. How can I fix it in My NS?

Welcome to the NS Community!

If you have NS Flex, it can take a few days to appear. You can check the latest transactions on your card at a machine (station, supermarket) or using a My OV-chip account https://www.ov-chipkaart.nl/en


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