I checked in at utrecht terwijde and missed to catch train for utrecht centraal. Got bus immeditaely and forget to check out at the same station.
I am using ns flex and When i try to give forget out in uitcheckgemist.nl and it says i can do it ns.nl and i dont see any option there, instead it took utrecht centraal station based on my regular travel route without checkout time in my transactions. Please let me know how i can fix this. Because in uitcheckgemist.nl it shows 20 Euro fee and in ns.nl it takes as i checkout out in utrecht centraal. Please advise on this.
Beste antwoord door Robert BBekijk origineel