I got a double charges for a missing check in/out from ovPay.nl directly from bank account (20 Euro) and from NS flex dal voordeel monthly invoicing!
why is that? how I can refund any one of those?
I did not miss any check-in or out, I got a NS app notification confirming that I did check in and out correctly like usual, but after few days I got a transaction on my bank account from http://ovpay.nl/ because missing checkout! and then Ns invoicing again for the same journy missing check in/out!
Beste antwoord door Tomas NS
Bekijk origineel