Hi everybody ! I have my ns flex abbonament, during the last 2 months if i check the cronology of my travels is found a notice for a missed check in or check out, so i have to pay 20 euro extra, that s impossible! Because when i travel for work im forced to do the check in by utrecht centrall till amstel ( and the same for comeback) otherwise how can i go to till my spoor? I tryed to claim, but nobodies helped me...what else can i do?
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