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Antwoord

Missing amount in the invoice

  • April 24, 2023
  • 1 reactie
  • 31 Bekeken

Hello,

I am using NS Flex Basis card. This card is not required to top up as at the end of the month invoice gets generated & money gets debited automatically from the account. But by mistake I topped up this card 2 times. Now when I seen the invoice, i can not see the amount i topped up. 

 

Please help. Thanks in advance.

Beste antwoord door Laura NS

Hi, welcome to our NS Community, nilesh.deshmukh. If you want a refund of the amount you topped up, please go to one of our servicedesks to get the refund. They will help you with this.

1 reactie

Laura NS
Moderator
  • Moderator
  • Antwoord
  • April 24, 2023

Hi, welcome to our NS Community, nilesh.deshmukh. If you want a refund of the amount you topped up, please go to one of our servicedesks to get the refund. They will help you with this.